Keep a customer conversation moving.
A multilingual sales assistant that learns your business from your website and prepares useful replies. Answer questions, explain the next step and pass complex conversations to your team.
β pilot. Channels become available separately as their connection and permissions are verified. Today, customer messages require individual approval.
Your business, not a generic bot
Add your website. Qonvert prepares a business profile and an editable prompt: what you sell, common questions and how to help the customer take the next step. You can correct the facts. Prices, availability and policies must come from your confirmed business sources.
Helpful answers that support a purchase
Prepare replies to recurring questions, explain your offering and suggest the next useful step. The goal is to reduce unanswered questions and friction before a purchase. Qonvert does not invent discounts, stock or promises to force a sale.
Connect the channel you need
The pilot starts with the website widget and email. Instagram and Telegram customer conversations are being prepared. WhatsApp needs an official business connection. Telegram and Slack are also planned for the operator team. The connection form will request the access required for each scenario; unsupported channels are shown as coming soon.
Speak the customer’s language
Keep one set of confirmed business facts and adapt replies to the language of the conversation. Multilingual support helps the customer understand your offer without asking you to manage a separate bot for every language.
A person stays in control
Review the exact reply before it is sent. If a conversation needs a human decision or the necessary facts are missing, hand it over to your team. The same approval feed keeps proposed replies and their status visible.
From conversations to content
The next direction connects recurring customer questions to SEO articles, a weekly social plan, Stories and photo content. The first content pilots run on Qonvert itself. Each exact version needs approval before publication; reuse in advertising requires a separate approved launch.
Is every channel ready now?
No. The beta pilot and the planned channels are listed separately. A channel is available only when the integration and the required account permissions are verified.
Will it replace my CRM?
Qonvert prepares useful work and customer replies. It does not ask you to move your customer database into another system of record.